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Version: 10.0

First Launch

Getting started with XC3/XD3

This getting started guide describes how to initially connect the device, open the web interface and setup device user and network settings.

The Hardware

XC3

XC3 IP Core, rear view

XC3 IP Core, rear view

XC3 IP Core, front view

XC3 IP Core, front view

Back

PortTypeComment
IPx 1 PRJ45 LAN / Ethernet interfaceFactory-equipped IPx Interface, network communication interface of the core
IPx 1 SRJ45 LAN / Ethernet interfaceFactory-equipped IPx Interface, network communication interface of the core
IPx 2 PRJ45 LAN / Ethernet interfaceOptional IPx audio over IP Interface
IPx 2 SRJ45 LAN / Ethernet interfaceOptional IPx audio over IP Interface
GA1 - GA4Gigabit Audio / MADIFunction depending on equipped optional SFP module
APC 1 - APC 12RJ45 DHD APC portConnect DHD modules like surfaces or I/O modules. No switched ethernet interface, only for direct point to point connection.
Sync In/OutHD BNC multi formatSync sources can be: BNC Wordclock (Rising Edge), BNC Wordclock (Falling Edge), BNC AES EBU, BNC Video (NTSC/PAL)
sAPCUSB-C proprietaryReserved for future use. Not USB-C compatible.
48V 1 - 48V 2Power supplyRedundant power supply inputs

LED

LEDFunction
DCIndicates at least working PSU connected

Button

ButtonFunction
FCTPress and hold min. 5 seconds: Reset admin user password, press and hold min. 20 seconds: Reset admin user password, network & security settings

Front

LEDFunctionColorSpeedMeaning
State 1Controller statusGreenPermanently onController running
State 2Internal DSPx module statusGreenFast blinkingDSPx module running
Green/yellowFast/slow blinkingUpdating
PowerGives information about PSU stateGreenPermanently onPSU ok
YellowPermanently onPSU failure (1 remaining), check system app for details. Only applies if more than 1 PSU configured in Toolbox
OffOffNo power
SyncGives information about current sync sourceGreenPermanently onSync 1 synced
Green/YellowAlternatingSync 1 synced, sync 2 not ready
YellowPermanently onSync 2 synced, sync 1 not available
OffOffInternal sync, sync 1 and 2 not available
IPx 1IPx 1 module and Core Firmware statusGreenFast blinkingIPx 1 module and core firmware running
Green/yellowFast/slow blinkingUpdating
IPx 2IPx 2 module and Firmware status (optional, only if equipped)GreenFast blinkingIPx 2 module running
Green/yellowFast/slow blinkingUpdating
CPUCPU running indicationGreenSlow blinkingCPU running
DSPxAdditional DSPx module status (optional, only if equipped)GreenFast blinkingAdditional DSPx module running
GreenSlow blinkingAdditional DSPx module not configured
OffOffAdditional DSPx module not installed
note

For more detailed information on LED behavior, see DHD Support Portal > Meaning of LEDs.

Button

ButtonFunction
ResetHardware reset button. See Reset Behavior.

XD3

XD3 IP Core, rear view

XD3 IP Core, rear view

XD3 IP Core, front view

XD3 IP Core, front view

Back

PortTypeComment
ETH1 / ETH2RJ45 LAN / Ethernet interface, Bond interfaceBond Ethernet interface, network communication interface of the core
ETH3RJ45 LAN / Ethernet interfaceNetwork communication interface of the core
ETH4RJ45 LAN / Ethernet interfaceNetwork communication interface of the core
APC 1 - APC 4RJ45 DHD APC portConnect DHD modules like Surfaces or I/O Modules. No switched ethernet interface, only for direct point to point connection.
S/RRS232 Serial interfaceFor serial protocol connection with a PC or interconnection to second redundancy core
IPx 1 PRJ45 LAN / Ethernet interfaceOptional IPx audio over IP Interface
IPx 1 SRJ45 LAN / Ethernet interfaceOptional IPx audio over IP Interface
IPx 2 PRJ45 LAN / Ethernet interfaceOptional IPx audio over IP Interface
IPx 2 SRJ45 LAN / Ethernet interfaceOptional IPx audio over IP Interface
GA1 - GA4Gigabit Audio / MADIFunction depending on equipped optional SFP module
Sync In/OutHD BNC multi formatSync sources can be: BNC Wordclock (Rising Edge), BNC Wordclock (Falling Edge), BNC AES EBU, BNC Video (NTSC/PAL)
sAPCUSB-C proprietaryReserved for future use. Not USB-C compatible.
48V 1 - 48V 2Power supplyRedundant power supply input

LED

LEDFunction
DCIndicates at least working PSU connected

Button

ButtonFunction
FCTPress and hold min. 5 seconds: Reset admin user password, press and hold min. 20 seconds: Reset admin user password, network & security settings

Front

PortTypeComment
USBUSB-CFor service and recovery purposes

LED

LEDFunctionColorSpeedMeaning
State 1Controller statusGreenPermanently onController running
State 2Internal DSPx module statusGreenFast blinkingDSPx module running
PowerGives information about PSU stateGreenPermanently onPSU ok
YellowPermanently onPSU failure (1 remaining), check system app for details. Only applies if more than 1 PSU configured in Toolbox
OffOffNo power
SyncGives information about current sync sourceGreenPermanently onSync 1 synced
Green/YellowAlternatingSync 1 synced, sync 2 not ready
YellowPermanently onSync 2 synced, sync 1 not available
OffOffInternal sync, sync 1 and 2 not available
IPx 1IPx 1 module and Firmware status (optional, only if equipped)GreenFast blinkingIPx 1 module running
IPx 2IPx 2 module and Firmware status (optional, only if equipped)GreenFast blinkingIPx 2 module running
CPUCPU running indicationGreenSlow blinkingCPU running
REDRedundancy status informationGreenSlow blinkingRedundancy enabled, unit is A and Main
GreenPermanently onRedundancy enabled, unit is B and Backup
YellowSlow blinkingRedundancy enabled, unit is B and Main
YellowPermanently onRedundancy enabled, unit is A and Backup
Green/YellowAlternatingSlave not ready
OffOffRedundancy disabled
note

For more detailed information on LED behavior, see DHD Support Portal > Meaning of LEDs.

Button

ButtonFunction
ResetHardware reset button. See reset behavior.

Optional Router Part: Back

PortTypeComment
GA5-GA24Gigabit Audio / MADIFunction depending on equipped optional SFP module. Port usability also depending on number of equipped optional DSPx modules

Optional Router Part: Front

LEDFunctionColorSpeedMeaning
State 1Controller statusGreenPermanently onController running
State 2Internal router and integrated DSPx module statusGreenFast blinkingRouter and DSPx module running
DSPx 1-DSPx 4Additional DSPx module status (optional, only if equipped)GreenFast blinkingAdditional DSPx module running
GreenSlow blinkingAdditional DSPx module not configured
OffOffAdditional DSPx module not installed
note

For more detailed information on LED behavior, see DHD Support Portal > Meaning of LEDs.

Power Up the Device

Connect the device to the power supply using the power supply unit(s). The device has no power switch and should begin booting up completely. Wait until State 2-LED starts flashing fast. The device is now booted.

Connect to the Device

DHD Devices are shipped always with a MAC address pre-set based on the device's MAC address. It will always be set in 10.0.0.0/8 network segment.

For initial setup, we recommend connecting the device's following port directly to your computer:

  • XC3: IPx1 P
  • XD3: ETH4

Configure your computer's network interface with correct IP settings, for example:

  • IP address: 10.0.0.10
  • Netmask: 255.0.0.0
  • Default Gateway: not required
  • DNS (Domain Name System) server: not required
note

With other ports than IPx1 P on XC3 or ETH4 on XD3, discovery of the device by Toolbox10 will not work with firmware v10.0..

note

Ports IPx1 P on XC3 and ETH4 on XD3 are also ports for device discovery toolbox config transfer, ECP interaction, and logic exchange between cores with firmware version 10.0..

tip

XC3/XD3/XS3 Cores support connections using DNS. So you can also connect to the device by typing <Device-Name>.local in your browser. The default device name is its Mac address, which can be found on a sticker on the core.

For example: If the stated MAC address is 05-13-A4, you can connect to the core by typing 05-13-A4.local in your browser.

IPx P port on XC3 for initial connection ETH4 port on XD3 for initial connection

Find the Device

To find and access the device:

Open DHDCS from Toolbox10

  • Open Toolbox10. If you first launch Toolbox, right-click on the Toolbox.exe file and click execute as administrator to install DHDCS (DHD Communication Server) correctly. This is only required on the first launch or when updating Toolbox.
  • Press F7 or click View > Maintenance.
  • DHDCS opens and displays all devices discovered in the network.
    • If no devices are shown, within DHDCS:
      • Click Settings > Preferences
      • Select the correct network interface
      • Broadcast address should be set to 10.255.255.255 for initial configuration
      • Close settings window. Settings are applied immediately.
  • Click on the Device's IP address in the list.
  • Your web browser opens with the device's IP address and will access WebApps.

DHDCS device list

Set Up the Device

Onboarding sequence, animated

Onboarding sequence, animated

Onboarding

Onboarding

When WebApps is first launched, an onboarding sequence will be displayed. It consists of the following steps:

  • Setup admin user.
  • Setup device network interfaces (optional).
  • Setup TLS (optional).
  • Apply network configuration.
  • Launch WebApps.

Setup Admin User

Setup admin user

First, choose an admin user password. This will be required to add more users to the system and for system administration.

warning
  • Admin user has access to all setup and configuration functions, so we recommend using a strong password.
tip
  • You can add more users later on. After login, go to System App > User Management and click Add User. See also Toolbox documentation for user group and rights assignment.

After setting the admin user password as desired, click the button on the bottom of the page to continue.

Setup Device Network Interfaces

Setup device network interfaces

No network settings are applied immediately. After completing network and TLS setup, you will be asked to apply the settings.

On the network configuration page, first enter a hardware name. The device will later be accessible under [Hardware Name].local, as this is published as mDNS to the local network, if supported by your network environment.

Afterwards, enter a DNS server. It is required to address other devices or services on the network by name instead of IP address. Also, set up an FQDN. If not sure what to set, click Suggest and use the recommended setting. FQDN is only required to be set correctly when using a TLS certificate.

Then, set up the network interfaces. Within each network interface entry, click the Settings button to access full IP configuration.

warning
  • Make sure that all network interfaces are configured to a different subnet. For XC3 core, a good example would be:
    • IPx P: 10.0.0.0/8 (e.g., IP: 10.0.2.23; Subnet mask: 255.0.0.0)
    • IPx S: 192.168.1.0/24 (e.g., IP: 192.168.1.12; Subnet mask: 255.255.255.0)

A MISCONFIGURATION would be:

  • IPx P: 10.0.0.0/8 (e.g., IP: 10.0.2.23; Subnet mask: 255.0.0.0)
  • IPx S: 10.0.0.0/8 (e.g., IP: 10.5.2.23; Subnet mask: 255.0.0.0)

This would lead to unpredictable behavior of the device within the network.

note
  • On XD3, ETH1 and ETH2 behave as virtually the same physical interface, therefore they share the same network configuration. This is for redundancy purposes.
note
  • In redundant XD3 systems, ETH 3 must be used as a direct (point-to-point) connection between the main and backup core. DHD recommends the following network configuration:
    • Main XD3:
      • IP address: 172.16.0.1
      • Subnet Mask: 255.255.255.0
    • Backup XD3:
      • IP address: 172.16.0.2
      • Subnet Mask: 255.255.255.0

After setting all network configurations as required, click the button on the bottom of the page to continue.

Setup TLS Certificate

note
  • This step is optional. You can add a TLS certificate later. To skip, click the button on the bottom of the page.

Setup TLS Certificate

By default, the connection from your browser to DHD Web Apps is insecure because the device only uses HTTP instead of HTTPS. This means the connection is vulnerable to snooping and your private information, e.g., the admin password, may be at risk. You can use HTTPS to secure it. This requires installing and maintaining a TLS certificate.

warning
  • Only use Web Apps without a TLS certificate (HTTPS) if you consider your network to be secure!

To upload a TLS certificate, drag and drop a certificate in .p12 file format into the drag and drop area or use click to select with your file browser and select a file to upload.

After selecting a file, click Upload. The file will be uploaded and checked if valid and usable for the device.

note
  • A .p12 file is required because it contains both elements of the certificate chain, public and private key. You can use third-party converter software to generate .p12 files.
warning
  • The .p12 file must meet the following technical requirements; otherwise, the validation after the Upload will be not successful:
    • internal archive file format: PKCS#12
    • the file must not be protected with an extra export password while it is generated / exported

After uploading, more information will be displayed about the certificate details. It is important that the FQDN you entered in Setup Device Network Interfaces matches the DNS name displayed here. Also note the Valid until output.

warning
  • If you decide to upload a TLS certificate later on, you can do so on System App > Network Settings > Security Settings page. Please keep in mind that a restart of the web server on System App > Service page is required afterward.

After setting all network configurations as desired, click the button on the bottom of the page to continue.

Apply Network Configuration

Apply Network Configuration

After confirming the TLS certificate settings, a dialog box will appear, summarizing all new network settings. If the configuration is good, click OK. New network settings will now be applied. You will be redirected within 10-20 seconds to the new [Hardware Name].local address. This will only be successful if your PC's network configuration matches the device's new network configuration.

If you want to correct some network settings, click Cancel and < buttons at the bottom If you want to correct some network settings, click Cancel and < buttons at the bottom to redo configuration until correct.

If you already prepared your device to work with your new network environment, wait some additional seconds. You can now unplug it and connect it to your network and use it as intended.

You are redirected to the final onboarding page, providing you with useful links to next steps and functions. If the network configuration changed, the next time you open the device's web interface, WebApps will launch.

Onboarding Page

Next Steps

After performing the initial setup, the following additional steps might be required:

Start Configuration and Use the Device

If not configured already, use Toolbox to configure your device or start using the device and the device's WebApps.